5911 treats your personal information with the utmost care. This privacy policy explains in detail what data we collect, how it is used, and what rights you have over your information.
5911 (www.5911.pro) places the highest priority on protecting the personal information of its users. This Privacy Policy clearly explains what data 5911 collects, how it is used, who it may be shared with, and what rights you have over your own information.
By visiting the 5911 website, registering an account, or using any of our services, you agree to the terms of this privacy policy. If you do not agree with any of these terms, please refrain from using the platform.
This Privacy Policy applies to all registered and unregistered users of the 5911 platform — including anyone who visits the website, creates an account, plays games, or interacts with the platform in any way.
5911 is an independent digital media and gaming information platform. It has no official affiliation with the Government of Bangladesh, Bangladesh Bank, the Bangladesh Cricket Board, or any payment service provider. This Privacy Policy applies exclusively to the operations of www.5911.pro.
"Your data belongs to you — 5911 only collects what is necessary to provide the service, and keeping that data secure is our responsibility."
— 5911 Data Protection Team5911 collects data from two main sources — directly from you (when you register or fill out a form) and automatically (as you use the platform).
| Type of Information | When It Is Collected | Why It's Needed |
|---|---|---|
| Full Name | At the Time of Registration | Account Identity & KYC Verification |
| Email Address | At the Time of Registration | Login, Notifications & Communications |
| Date of Birth | At the Time of Registration | Age Verification (18+) |
| Phone Number | At the Time of Registration | 2FA Security & Communication |
| Postal Address | During KYC Verification | Identity Verification & Regulatory Compliance |
| Identity Documents | During KYC Upload | NID / Passport Verification |
| Payment Information | During Deposit / Withdrawal | Financial Transaction Processing |
When you use the platform, certain information is collected automatically:
In certain cases, data may also be received from third parties — such as transaction confirmation details from payment providers or KYC verification results from identity verification services. This information is used solely for its intended purpose.
5911 does not collect sensitive personal data — such as religious beliefs, political opinions, or health information. Only date of birth and identity documents are required for age verification purposes.
5911 uses collected data for specific, legitimate purposes. Each use case is clearly outlined below:
5911 may be required to retain KYC documents and share relevant information with regulatory authorities in accordance with applicable laws and regulations.
Important account-related notifications, security alerts, and updates to our terms may be sent to your email. Promotional emails will only be sent with your consent and can be unsubscribed from at any time.
5911 never sells or trades your personal information to advertisers, data brokers, or unrelated third parties.
Cookies are small text files stored in your browser. 5911 uses several types of cookies — some are essential for the platform to function properly, while others are optional.
Most browsers let you manage Cookie settings — you can block specific types of Cookies or delete existing ones. However, disabling essential Cookies may cause parts of the platform to not function properly. Manage your Cookie preferences through the settings menu of Chrome, Firefox, Safari, or any other browser you use.
5911 may use certain third-party analytics tools (such as Google Analytics or similar services). These services use their own cookies and are governed by their own privacy policies. User identities are anonymized wherever possible in this context.
5911 applies industry-standard technical and organisational measures to protect your data. For us, security is an ongoing process — not just a policy written on paper.
In the event of a data breach that affects your information, 5911 will notify the relevant users via their registered email address as quickly as possible and will take the necessary remedial action.
Beyond the platform's built-in security measures, your own actions matter too — use a strong password, keep 2FA enabled, and never share your password with anyone.
5911's privacy policy is guided by the core principles of GDPR. This means you have a number of important rights over your own personal data.
You may request details on what information 5911 holds about you.
You may request corrections to any inaccurate or incomplete information.
You may request the deletion of your data beyond what is required by legal obligations.
You may request that the processing of your data be restricted under certain circumstances.
You may object to the use of your data for marketing or analytics purposes.
You may request a copy of your information in a machine-readable format.
To exercise any of the rights listed above [email protected]Email us at — clearly describe the nature of your request and send it from the email address linked to your account. We typically respond within 30 business days after verifying your identity.
In some cases, legal obligations may prevent the complete deletion of certain data — for example, KYC documents that are required by law to be retained for a specified period.
5911 does not retain data longer than necessary. A specific retention period is defined for each category of information.
Account data is retained for as long as your account remains active. Following account closure, certain information may be kept for up to 5 years for legal and business compliance purposes.
Financial transaction records are typically retained for 5–7 years, in compliance with international financial regulatory guidelines.
Identity verification documents are generally retained for a minimum of 5 years after account closure, in compliance with international anti-money laundering standards.
Server logs and analytics data are typically retained for 12–24 months, after which they are automatically deleted or anonymized.
5911 is intended exclusively for users aged 18 and over. We do not knowingly collect information from or provide services to anyone under the age of 18.
Age is verified at registration through date of birth and KYC documents. If a user is found to be under 18, their account will be immediately suspended and all collected data will be deleted.
If minors are present in your household, install Parental Control software on your devices. Keep your 5911 account password confidential and never leave a logged-in device unattended. If you believe a minor has accessed the platform, please notify us immediately at [email protected].
5911 reserves the right to update this Privacy Policy at any time. Changes may be made in response to evolving technology, legal requirements, or updates to our services.
For significant changes, a notification will be sent to your registered email address. For minor updates, the "Last Updated" date at the top of this page will be revised. It is good practice to review this page periodically.
For any questions, concerns, or complaints regarding this Privacy Policy, please contact us directly:
| Last Updated | January 2026 |
| Encryption | SSL/TLS |
| Age Limit | 18+ |
| Sale of Data | Not done |
| Terms & Conditions | View |
| Contact | [email protected] |
From technical security to transparent policies — the core pillars of data protection at 5911.
All data exchanged between your browser and 5911's servers is encrypted using SSL/TLS technology, making it unreadable to any third party.
Identity verification ensures the security of your account and protects it from unauthorised access.
5911 only collects information that is genuinely necessary to provide its services. No unnecessary data is collected.
5911 never sells your personal information to advertisers or data brokers. This is a core principle we stand by.
You always have the right to request access to, correction of, or deletion of your personal data. Send us an email and we'll get back to you.
Retention periods are defined for each category of data. Once the specified period expires, the data is deleted or anonymized.
5911 adheres to internationally recognized data protection principles. These are not merely regulatory requirements — they reflect our commitment to our users.
Data is collected and processed only for lawful purposes and on the basis of user consent.
Data will be used only for the purpose for which it was collected.
We make every effort to keep stored data accurate and have procedures in place to correct any inaccuracies.
Technical and organisational security measures are in place to protect your data from unauthorised access.
Transparent information is provided regarding data policies and practices.
Alongside 5911's platform-level security, there are steps you can take yourself to further protect your account and personal information.
In addition to this Privacy Policy, please also review the following pages.
5911 welcomes you with a commitment to keeping your data safe. Register now and enjoy the world of gaming in Bengali.
For ages 18+ only. Please play responsibly.